Refractive Cataract Surgical Scheduler- Dr. Wiley- Steele Creek, Belmont (47370)

Why Join CEENTA?CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment.CEENTA is seeking a detail-oriented and patient-focused Refractive Cataract Surgical Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless surgical scheduling and an exceptional patient experience.What You Will DoSchedule all refractive cataract and laser surgical procedures, including post-operative visits.Counsel patients on premium intraocular lens (IOL) options and pricing.Serve as liaison between physicians, clinical teams, and patients.Verify physician orders, CPT codes, and diagnoses.Prepare surgical documentation including consents and clinical notes.Coordinate surgical equipment and scheduling logistics.Manage physician block time and improve scheduling efficiency.Respond to patient inquiries and provide pre/post-op instructions.Document patient communications in EHR.Ensure correct scheduling of procedures and resources.Assist clinical teams as needed.A Typical DayCoordinate surgical schedules, communicate with patients and providers, prepare documentation, and ensure patients are fully prepared for procedures.ScheduleShift schedule will fall between Monday – Friday, 8:00 AM – 5:00 PMHours may vary based on clinic and physician needsQualificationsWhat You’ll BringHigh school diploma or equivalent requiredMinimum 1 year of experience in a medical setting requiredPreferred: surgical scheduling, insurance verification, Epic experienceSkills & CompetenciesStrong attention to detailKnowledge of medical terminology and workflowsExcellent communication skillsAbility to multitask in fast-paced environmentProficiency in Microsoft Office and healthcare systems