Learning And Development Specialist
Job Title: L&D Learning System Specialist
Job Type : Contract
Purpose and Scope
You will work closely with L&D team members working both on the learning management system team and the instructional design team. Additionally, this role will be responsible for maintaining existing content as well supporting scheduling and online help desk needs.
Principal Duties and Responsibilities
Collect and enter data in learning databases and maintain accurate records
Interact with employees and contractors via the L&D email inbox to address any requests or issues
Respond to each inquiry in a courteous and professional manner
Maintain training request calendar for internal training spaces
Use the Learning Management System (LMS) to pull reports based on requests from employees
Reset user passwords in the LMS
Support the instructional design team by uploading training materials to the LMS
Perform related duties and projects as assigned
Minimum Qualifications:
Organized with information, documentation, and workflows. Experience putting information into a structure so that others can quickly find what is needed.
One to three years of related experience in a fast-paced work environment
Experience working within a Learning Management System
Effective technical communication and copy/edit skills that make communicating material easier to understand.
Demonstrated experience in keeping information structured in a manner that allows others to quickly understand content and message.
Experience establishing work relationships across multi-disciplinary teams.
Strong knowledge of Microsoft Office client applications
Must be self-motivated and able to work without supervision
Preferred Qualifications:
Experience documenting business requirements to drive development of new tools
Experience working within Cornerstone on Demand (CSOD)