Guest Services Agent

Meyer Jabara Hotels - 250 Main Street - Responsibilities: Operate the functional areas of guest services, i.e., resolving guest complaints to the satisfaction of the guest; Respond promptly to guest requests for service using the hotel's computer system for reservations, scheduling, or other guest related services; Answer the hotel telephones courteously and efficiently; Maintain a 'can do' and a 'guests first' attitude at all times; Attend scheduled training sessions within the hotel as dictated by the brand and the hotel management