Remote CCaaS Engineer | Cloud Contact Center Automation

A cloud solutions provider seeks a CCaaS Engineer to design and implement cloud-based contact center platforms. The role demands hands-on experience with CCaaS platforms and a strong grasp of telephony and integrations. The ideal candidate will optimize call flows, implement omnichannel capabilities, and manage telephony components. This role requires strong troubleshooting skills, excellent communication, and a customer-centric approach. Benefits include competitive salary, medical insurance, and paid time off. J-18808-Ljbffr