Operations Manager
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OPERATIONS MANAGER
Limerick, ME – Full Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.
Why choose Eastern?
Extensive benefits including 100% paid insurance options
Matched 401(k) options
Employee & family fuel discounts for your home
State of the art Training Center
3.5 Weeks paid time off + 7 paid holidays
Veteran’s Day paid holiday for active military and veterans
Opportunity for growth
Complimentary coffee, snacks, and Thanksgiving turkey
Shortened summer hours – full pay, shorter days
Wellness reimbursement (gym, exercise classes, and more)
Tuition reimbursement
Additional voluntary benefits
Pet insurance
About this opportunity
The Operations Manager is responsible for the day-to-day activities of the district under his/her supervision. This includes ensuring that liquid products and services are provided to customers in a safe, efficient and customer oriented manner, consistent with company policies, and that personnel, equipment and inventory are employed in the most efficient and effective manner. This individual will manage a district budget and will maintain a close reporting relationship with the Region Manager.
What your role will look like
Lead, manage, and supervise service and office operations.
Profit and loss responsibility for the District.
Efficiently manage scheduling of service work.
Maintain a proficient working knowledge of the Company’s safety policies and procedures and implement them in connection with all servicing, installations and deliveries and all other appropriate personnel’s activities.
Oversee inventory utilization.
Conduct local sales & marketing initiatives.
Be a community liaison with goodwill and outreach responsibilities.
Ensure timely and courteous customer service.
Office functions including daily deposits, phone coverage, and data flow.
Provide input for district budget through collaboration with Region Manager.
Ensures the consistent application of policies, procedures, practices and quality controls to best preserve uniform operations within the district.
Directly report organization/performance issues to the Region Manager.
Presents district operating report to the Region Manager.
Ensures communication and coordination of activities among direct reports.
Evaluates job performance of direct reports.
Consistently communicates corporate Core Values, Mission Statement & Vision.
Consistently implements and communicates corporate strategic plan.
Demonstrates leadership, enthusiasm and example setting to the rest of the Company.
What you’ll bring to this role
Education: High school graduate minimum, Associates or Bachelors Degree in Business preferred
Experience: 3-5 years of supervisory experience, relevant industry experience preferred.
Apply now to heat up your career at Eastern!