Service Advisor

At Bob Maxey Auto Group, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Bob Maxey is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.**Estimated Salary Range $50,000-$90,000**BenefitsMedical, Dental & Vision Insurance401K PlanPaid time off and vacationShort/Long Term DisabilityGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityDiscounts on products and servicesRESPONSIBILITIESGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersREQUIREMENTSProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programs