Night Auditor
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor Responsibilities include checking in guests, handling their requests, and taking reservations. The Night Auditor also acts as the Hotel Representative for all guests during the overnight shift. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities:
Keeping accurate accounts of cash, checks, and credit transactions
Handling confidential information, including guest records, with a high degree of integrity
Verifying room charges and rates; verify register has appropriate starting cash
Managing daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
Submitting reports to corporate office as appropriate
Monitoring room availability
Blocking rooms and handling guest requests
Performing and documenting security walks on a regular basis
Having a thorough knowledge of emergency procedures and implementation of procedures
Performing duties of a Guest Service Agent: checking in and checking out guests as needed, answering all phone calls professionally, answering any and all questions pertaining to the hotel and operations and/or the local area
May be required to make management decisions in the manager’s absence
All other duties as assigned
Requirements:
Working knowledge of local area information
Excellent customer service skills with an ability to resolve guest issues in a positive and professional manner
Must be honest, dependable, and have reliable transportation
Must be able to stand for several hours without a break
Experience in Marriott systems preferred
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance
Ability to Commute:
Moab, UT 84532 (Required)
Ability to Relocate:
Moab, UT 84532: Relocate before starting work (Required)
Work Location: In person