Keyholder - Retail

NYON is looking for a Keyholder, to support store leadership by overseeing daily operations during assigned shifts. You are responsible for driving sales, ensuring an excellent customer experience, maintaining store standards, and acting as the manager on duty when leadership is not present.Sales & Customer ExperienceLead by example on the sales floor to drive results and support team performanceDeliver and reinforce exceptional, on-brand customer serviceAssist in motivating the team to maximize sales resultsHandle customer concerns and escalations professionallyOperations & AdministrationOpen and close the store in accordance with company proceduresAct as a manager on duty, ensuring smooth daily operationsSupport execution of schedules and breaks to ensure proper floor coverage during shiftsMaintain a clean, organized and compliant store environmentLeadership & Team DevelopmentProvide direction and support to associates during shiftsCoach team members in the moment to improve performance and serviceLead by example and uphold company standards to promote a strong, service-driven cultureSupport training of new hires as neededInventory & MerchandisingAssist with inventory processes, including cycle counts and stock replenishmentHelp maintain accurate inventory and minimize shrinkEnsure visual merchandising standards are upheld on the sales floorSupport stockroom organization and product flow