Hybris Implementation Consultant (Loyalty)

We are seeking an experienced Implementation Consultant to lead the deployment of loyalty solutions on SAP Hybris (Commerce/Marketing Cloud). This is a 6-month contract role based in San Francisco, focused on delivering a scalable, customer-centric loyalty program that enhances engagement and retention.Job Description: Implementation Consultant – Loyalty Solutions (Hybris)Contract Duration: 6 months Location: San Francisco, CA (Hybrid/Onsite as required)Key ResponsibilitiesDrive end-to-end implementation of loyalty solutions on Hybris, including requirements gathering, solution design, configuration, and deployment.Collaborate with cross-functional teams (marketing, IT, product, and customer success) to align loyalty program objectives with business goals.Customize Hybris modules to support loyalty features such as points accrual, redemption, tier management, and personalized offers.Integrate loyalty solutions with CRM, analytics, and third-party systems to ensure seamless customer experiences.Conduct testing, troubleshooting, and performance optimization to ensure solution stability and scalability.Provide training, documentation, and knowledge transfer to internal teams for ongoing support.Required Skills & ExperienceProven experience implementing SAP Hybris Commerce/Marketing Cloud solutions, specifically loyalty programs.Strong understanding of loyalty program design, customer engagement strategies, and digital commerce ecosystems.Hands-on expertise in Hybris configuration, extensions, and integration with enterprise systems.Familiarity with APIs, data flows, and middleware for system connectivity.Excellent problem-solving, communication, and stakeholder management skills.Ability to thrive in a fast-paced, contract-based environment with tight deadlines.Preferred QualificationsPrior consulting or implementation experience in retail, e-commerce, or consumer loyalty domains.Knowledge of cloud platforms (AWS, Azure, GCP) and modern integration tools.Experience with analytics platforms for measuring loyalty program effectiveness.J-18808-Ljbffr