Sales Development Representative (SDR)

About Scale Scale Technology is a fast-growing managed IT and cybersecurity company in Little Rock, Arkansas. While technology is constantly evolving, we take pride in our ability to stay ahead of the curve. We believe that the most important service we offer to our clients is our proactive monitoring and response. This allows us to solve issues before they become expensive problems for your network. When you're constantly putting out fires, there's very little time to focus on achieving your long-term growth goals. Scale works hard to ensure that our clients get that reactive time back to use on mission-critical projects and planning. When Scale talks about IT infrastructure and networking, we're not just thinking about solving today's problems. We're thinking about IT solutions that will help grow businesses for the next five to ten years and accommodate the leaders' vision. We are growing quickly and are focused on bringing thoughtful, high-performers together to craft an experience for our clients and to make Scale a better place than it already is. As a Sales Development Representative (SDR)... You will directly influence company growth by calling potential clients, creating intriguing conversations about Scale and setting appointments for our Client Consultants and Technical Account Managers -Calling Network Administrators and business leaders -Sending customized and human emails -Recording videos using Loom that grab attention What else should I know about the role? We are looking for high performers to join us in getting the attention of business leaders across Arkansas and our expanding target map. We like to highlight that many SDRs did not have Sales experience before working at Scale. Even if you have never been in a sales role, we would still very much like to talk with you if you're up to the challenge. You will be a key part of helping Scale grow. The Sales Development position can quickly lead to a client consultant role or look toward a management position as our teams grow. Your goal is to thoughtfully connect with leaders and decision makers through phone calls. You will spend most of your day on the phone talking to office managers, assistants, administrators, business owners and others. Within a few minutes of conversation, you will turn the conversation into a scheduled appointment with our client consultants. You will also send follow-up emails to coordinate with the Scale internal teams and potential clients In addition to calls, the Sales Development team does whatever it takes to open doors to business leaders through creative custom videos, emails, and more. What is expected of a Sales Development Rep at Scale?Create interest and intrigue with outbound calls: The core part of your role will be to reach out by phone. You should be able to have an engaging conversation with anyone when needed.Transfer confidence: While you are not selling our service on your calls, you are selling the value of an assessment and our team. To do that, you must be confident in your interactions in a way that tells the other person that next steps will be a good use of their time and that this is a service that we know without a doubt will provide value to them. That includes a willingness to kindly push back and address objections.Be Coachable: Our approach to sales is both common and exceptionally rare. To be successful as an SDR, you must be able to listen to feedback, own that feedback, and then take action to implement feedback.Have resilience and grit: Next to coachability, the most important attribute in this role is an ability to persist. You must be relentless and be able to draw from past experiences when you overcame a challenge or obstacle in your way. Sales involves daily rejection and must be capable of pushing through it.Desire to work hard and to grow: This is a role that will challenge you and help you grow. To be successful you must have high expectations for yourself and be willing to put in the time, the effort, and the sweat to meet those expectations. What is true of you? An aptitude for challenge & a track record of success: -You have completed a four-year college degree or have comparable, continuous work experience. -You enjoy a fast-paced environment.Previous use of Pipedrive is a plusYou are eager to learn An ability to manage your day and be effective & efficient: -You have managed your own workflow and schedule. -You do not need someone to guide your day or tell you what to do next. Remarkable communication and presentation skills: -You enjoy and have experience presenting or communicating in a professional or academic environment. -You love talking to strangers and getting people to open up or people naturally open up to you. -You know how to write effective emails and engage professionally across all channels (phone, video, written). -------------------------------------------------------------------------- We want your day at work and your time at home to be a joyful experience, that's why we provide:Medical, dental, vision insurance for you and dependentsMatching 401(k) retirement planHybrid work schedule