Head of Admissions & Sales

About the RoleOur client, a rapidly scaling e-learning platform, is seeking a dynamic and strategic Head of Admissions & Sales to lead their enrollment operations, sales strategy, and revenue growth initiatives. This leader will oversee the full admissions funnel-from lead generation to enrollment conversion-while building a high-performing team and optimizing processes for scale.This is a pivotal role for someone who understands the intersection of education, sales, and customer experience, and thrives in a fast-paced digital learning environment.Key ResponsibilitiesSales Leadership & Revenue GrowthDevelop and execute sales strategies to meet and exceed enrollment and revenue targets.Build, manage, and mentor a high-performing admissions and sales team.Monitor KPIs, conversion metrics, and pipeline performance to drive continuous improvement.Identify new market opportunities and partnerships to expand student acquisition channels.Admissions Strategy & OperationsOversee the entire admissions lifecycle-from inquiry to enrollment.Implement efficient processes, scripts, and workflows to improve conversion rates.Ensure timely follow-ups, high-quality student interactions, and a seamless admissions experience.Collaborate with academic and product teams to align admissions messaging with program offerings.Data-Driven Decision MakingUse CRM and analytics tools to track performance, forecast enrollments, and optimize funnel efficiency.Analyze student behavior, lead quality, and market trends to refine targeting strategies.Present insights and performance reports to senior leadership.Cross-Functional CollaborationPartner with marketing to align campaigns with admissions goals and improve lead quality.Work with student success teams to ensure smooth onboarding and retention.Collaborate with product and curriculum teams to understand program value propositions.Customer Experience & Brand RepresentationEnsure the admissions team delivers a consultative, student-centric experience.Maintain high standards of professionalism, empathy, and service quality.Represent the brand at events, webinars, and partner engagements.RequirementsRequired6-10+ years of experience in sales, admissions, or enrollment management-preferably in e-learning, EdTech, higher education, or training services.Proven track record of meeting or exceeding sales/enrollment targets.Strong leadership experience managing and scaling teams.Expertise with CRM systems (HubSpot, Salesforce, Zoho, etc.).Excellent communication, negotiation, and presentation skills.PreferredExperience in a high-growth startup or digital education environment.Understanding of online learning models, student personas, and digital acquisition funnels.Ability to build scalable processes and implement automation tools.Data-driven mindset with strong analytical and forecasting skills.Key CompetenciesStrategic thinker with strong execution capability.High emotional intelligence and customer-centric mindset.Strong organizational and operational leadership.Ability to thrive in a fast-paced, evolving environment.Results-oriented with a passion for education and learner success.