IT support
DescriptionHomeSearch JobsJob DescriptionIT supportContract to Hire: Oklahoma, Oklahoma, USSalary Range: 16.00 - 17.00 | Per HourJob Code: 369016End Date: 2026-05-28Days Left: 28 days, 4 hours leftApplyJob Title: It supportLocation: Remote (Occasional onsite support in Oklahoma City, Baton Rouge, or New Orleans)Duration: 6 Months (Potential for full-time conversion)Pay Rate: $17.50/hrStart Date: ASAPInterview Dates: This Friday (fast-moving process)Overviewwe are hiring entry-level IT Help Desk Support Analysts to join their Corporate IT team. This is a great opportunity for recent graduates or early-career professionals looking to build hands-on experience in IT support within a large enterprise environment.You'll be the first point of contact for internal employees, helping resolve technical issues and ensuring a smooth day-to-day IT experience.What You'll DoHandle ~10 inbound support calls dailyManage and resolve ~10 IT support tickets per dayDocument and track issues in a ticketing system (ServiceNow)Troubleshoot user issues (access, systems, connectivity)Perform basic Active Directory tasks (password resets, user support)Assist with MFA setup and troubleshootingSupport remote users via TeamsAssist with software deployments (SCCM) and endpoint issuesTroubleshoot VPN connectivity (FortiClient preferred)Occasional Onsite Work May Include:Wi-Fi access point (WAP) upgrades/installationsNetwork switch supportServer refreshes or escalations What We're Looking ForBachelor's degree in IT, MIS, Computer Science, or related field0-2 years of experience (internships welcome!)Basic understanding of IT support/help desk environmentsStrong communication skills (especially phone-based support)Comfortable working in a fast-paced, ticket-driven environmentDetail-oriented with good documentation habits Nice to Have (Not Required)Experience with ServiceNow or any ticketing systemExposure to MFA, Intune, or Conditional AccessFamiliarity with SCCM or software deployment toolsVPN troubleshooting experienceCustomer-facing experience (retail, call center, hospitality)IT certifications (CompTIA A+, Network+, etc.) Why This Role?Great entry point into Corporate ITHands-on experience with enterprise tools and systemsOpportunity for full-time conversion based on performanceFast interview process and quick startThe Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.Job Requirementhelp desk Reach Out to a RecruiterRecruiterEmailPhoneKartar Tanwarkartar.tanwar@collabera.com