Cleaning Supervisor

ServiceMaster Clean Job Position To monitor and evaluate the work performance of cleaners in various accounts, ensure customer satisfaction and to develop well-managed, proactive crews that embrace company policies and procedures while ensuring quality production and accountability.Benefits include: competitive pay, flexible schedules, career path opportunities, paid training, health insurance, dental insurance, vision insurance, paid time off, and training & development.Our essential team members enjoy: competitive pay, flexible schedules, career path opportunities, paid training.Key responsibilities and duties include: representing the company in a professional manner, training new employees on the CU ServiceMaster process, observing employees working at assigned sites, certifying that site inspections are performed monthly and maintaining records of all inspections, reviewing the results of each inspection with the cleaning technician within 48 hours or prior to the next cleaning of the perspective site, copying the Operations Manager and the Customer Service Manager on all inspections and/or customer complaints, working with employees to correct any inspection deficiencies within 24-48 hours or prior to the next service date, ensuring that all janitorial accounts are stocked to provide the cleaning technicians with the supplies, tools and equipment needed to complete the job efficiently, monitoring equipment repair, making certain that the janitorial "Cage" is always neat, organized and locked when not in use, working with the Inventory Manager to maintain an accurate inventory of products, supplies and tools to ensure adequate levels are always maintained, recruiting qualified candidates as perspective new hires for cleaning accounts as needed, monitoring supervisor payroll hours, developing weekly schedules outlining cleaning site visits and maintaining consistent communication with the Operations Manager regarding any overages, monitoring employee payroll hours per pay period, alerting employees of payroll hour overages, making recommendations for cleaning sites, finding replacements for accounts when cleaning technicians call off, and being prepared to clean accounts if replacements cannot be found, ensuring dress code and personal appearance meets CUServiceMaster standards daily.Standards of performance include: customers are constantly satisfied with service provided by cleaning technicians, janitorial cage is consistently clean and organized, inspections are performed monthly, and deficiencies are corrected within 24-48 hours or prior to next service date, products and supplies in inventory are always stocked and maintained, payroll hours are sufficiently retained on a regular basis.Physical demands and qualifications include: constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching, must be able to lift and/or carry up to 25lbs., 1-2 years' supervisory experience, will provide on the job training to those with strong work ethic and willingness to learn, the ability to be flexible and work at a fast pace in a multi-tasked job is a must, contribute to a positive work climate with a pleasant attitude.Compensation: $18.00 - $20.00 per hourWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.