Retail Program Supervisor
Retail Program Supervisor – NashvilleLead 9 Retail Locations | Company Vehicle Provided | Home Depot & Costco ProgramsAre you a retail leader who thrives in the field, develops high-performing teams, and enjoys making an immediate impact?Coolray is looking for a Retail Program Supervisor to oversee our growing retail partnerships across ten Home Depot locations throughout the Nashville market. This is an excellent opportunity for an experienced retail leader ready to move beyond managing a single store and take ownership of multiple locations, multiple teams, and a growing business.You'll spend your time coaching retail representatives, supporting store performance, recruiting top talent, partnering with retail management, and ensuring every location delivers an outstanding customer experience.If you're energized by developing people, solving challenges, and leading from the front, we'd love to meet you.BenefitsGenerous Compensation $55,000–$65,000 annually (based on experience) plus bonusCompany vehicle providedMedical, Dental & Vision InsuranceHealth Savings Account (HSA)401(k) with 30% Company MatchLife InsuranceShort-Term & Long-Term DisabilityGenerous Paid Time OffOngoing leadership development and professional trainingCareer advancement opportunities within a growing organizationWhy You'll Love This Role:No two days are the same.One day you'll be coaching a top performer. The next you'll be recruiting new talent, supporting a retail event, helping a struggling location improve results, or celebrating your team's wins.If you're looking for a leadership role where you can truly make an impact while developing people and growing a business, this is it.What You'll Do:As the Retail Program Supervisor, you'll serve as the primary leader for our retail teams across nine locations by:Leading, coaching, and developing Retail Sales RepresentativesRecruiting, interviewing, hiring, and onboarding top talentConducting regular visits to all assigned retail locationsDriving team performance through coaching, accountability, and recognitionPartnering with Home Depot and Costco leadership to strengthen relationshipsManaging schedules, staffing levels, and event coverageMonitoring KPIs, lead generation goals, and overall program performanceIdentifying opportunities to improve customer engagement and conversionSupporting new store launches, promotional events, and seasonal initiativesResolving operational challenges quickly while maintaining a positive customer experienceCreating an engaging, energetic culture focused on growth and resultsPhysical Requirements:Frequent standing and walking throughout retail locationsRegular travel between nine assigned storesAbility to lift up to 25 pounds occasionallyAbility to work in a fast-paced retail environmentReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.Qualifications2+ years of retail leadership experience preferredMulti-location leadership experience is a plusRecruiting, interviewing, and coaching experience preferredValid driver's license with an acceptable driving recordAbility to travel daily between assigned retail locationsFlexible schedule including occasional evenings and weekends as business needs requireWhat We're Looking For:We're looking for a leader who enjoys developing people and isn't afraid to jump in wherever needed.Ideal candidates have experience as:Assistant Store ManagerStore ManagerDistrict or Area ManagerField TrainerRetail Operations SupervisorSales ManagerStaffing or Recruiting LeaderMulti-Unit Retail LeaderYou'll be successful if you:Naturally inspire and motivate othersLead with accountability and integrityBuild strong relationships quicklyStay organized while managing multiple prioritiesAre comfortable working independently across multiple locationsThrive in fast-paced, customer-facing environmentsEnjoy recruiting, coaching, and developing talentHave excellent communication and problem-solving skillsAre comfortable using technology and reporting tools