Housing Facilitator

Position SummaryThe Housing Facilitator will provide oversight of daily operations of the assigned INcompass residence and/or facility. A Housing Facilitator is responsible for ensuring safe and quality supportive housing and delivery of skills training and case management services to persons with SMI, and/or SMI and co-occurring SMI and substance use disorders, and/or chronic health conditions. The Housing Facilitator demonstrates a culture of high-quality customer service, sensitivity to trauma, and works to improve operational efficiency through the clinical experience within the program assigned.Essential Duties And ResponsibilitiesThe essential functions include, but are not limited to the following:Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone. Incorporates the six principles of trauma informed care throughout all aspects of their work. Explores with adults their strengths and needs, their culture and goals for recovery. Provides coordination and collaboration with internal and external parties on behalf of the client/family as well as community partners to improve systems and services for those impacted by behavioral health and substance use disorders. Monitors client/family progress in treatment and assists the client/family in moving towards recovery.Works with Assistant Manager of Housing and Program Manager of Housing to enforce rules, adherence to lease agreement and housing policy and procedures.Provides direct service activities to adults in accordance with the individualized service plan and with agency policy and procedure. Provides crisis management services and support. Finds value in collaboration with all treatment team providers to ensure adults are successful in their treatment. Teaches and models skills as identified in the individualized service plan. Provides ongoing reassessment as identified. Acts as an advocate and empowers the adults in their treatment. Coordinates communication and services provided by internal and external programs and agencies. Complies with documentation requirements according to agency policies. Completes administrative tasks, such as apartment inspections, leases and other HUD required paperwork, facility inspections/emergency drills, conducts resident meetings, attends housing leadership meetings, team meetings, serving on committees as assigned, engaging in supervision as identified and according to policy. Coordinates with the maintenance department and staff to ensure the facility is maintained well and provides a safe living environment for residents.Minimum Qualifications (Knowledge, Skills, And Abilities)A high school diploma or general education degree GED with a minimum of two years of experience working with adults with serious and persistent mental health diagnoses and/or substance use diagnosesPreferred bachelor's degree in human services, social work, psychology, sociology, or related field. Effective written and verbal communication skills. Ability to demonstrate effective engagement skills. Ability to work independently. Exceptional organizational and time management skills. Ability to build and maintain relationships with community partners. Demonstrates knowledge and skills related to specific populations as applicable.Demonstrates a general knowledge of HUD rules and regulations. Ability to work as a treatment team member. Demonstrates skill and sensitivity to cultural differences. Demonstrates effective decision-making skills, problem solving, critical thinking skills. Ability and willingness to travel on behalf of agency behavior and work in the home and community setting. Our BenefitsMedical, Dental, and Vision InsurancePrescription CoverageCompany Paid Life , AD&D and Disability InsuranceCompany match up to 4.5% for 401k.Generous PTO Plan, no wait periodTuition ReimbursementUnlimited employee referralsPaid holidays