Position: Business Process & Change Consultant

Position: Business Process & Change ConsultantLocation: Schaumburg, ILDuration: 6 MonthsBusiness Transformation is seeking a Business Process & Change Consultant to support transformational technology initiatives.As part of the Business Transformation team, you will:Work in collaboration with a project team to support initiatives across client's business units as well as cross functional teams of underwriting, operations, IT, and other business partnersWork with the business and IT to transform the operating model through process design and technology improvements, using impactful change management practices to ensure successIn collaboration with IT, ensure the technology transformation is fit for purpose to help our employees achieve their goals and deliver efficiently and effectively for our customersFollow a prescribed framework process, technology, change management, training, and support to transform the businessThis is an intermediate-level consultant supporting strategic and operational priorities. Participates in projects of medium to larger size and complexity with guidance from team leads, senior consultants and/or team manager. Partners with team across the business to determine and execute the optimal implementation and change management approach.Project responsibilities include understanding business requirements, process analysis, identifying and designing business solutions, creating user test cases for business readiness activities, and issue resolution. Project implementation responsibilities may include developing process documentation, training materials, eLearning, and change management communications.Preferred Qualifications:Project experienceProcess documentation and development experience (Visio)Change management experienceTraining experienceProperty and casualty insurance experience (3 or more years)Experience with insurance underwriting technology (e.g. Guidewire)Meeting facilitation experienceAbility to develop collaborative relationshipsAdvanced analysis and problem-solving skillsStrong verbal and written communication skills (PowerPoint)Time management skillsAbility to multi-taskAbility to work independently with limited guidanceCan navigate ambiguity effectivelyRole-Specific Information:Project supports the development of an underwriting desktop that combines, workflow management, data extraction, data enrichment, and rate/quote capabilities.