Mandarin Speaking Sales Assistant / CS / Admin- Technical Sales

Sales Assistant This role is ideal for a detail-oriented and proactive professional with experience supporting sales operations, customer communication, and administrative processes. As a Sales Assistant, you will play a key role in order processing, documentation management, and customer support while helping improve operational efficiency. The position requires strong organizational skills, bilingual communication abilities, and proficiency with accounting and CRM systems. What You'll Do: Prepare and process Proforma Invoices (PIs) and Purchase Orders (POs). Maintain and update QuickBooks summary tables and sales databases. Coordinate with logistics and internal teams to resolve customer inquiries and delivery issues. Track and verify Proofs of Delivery (PODs) and maintain accurate records. Compile and analyze sales data to generate reports and operational insights. Support process improvements and streamline sales administration workflows. Maintain organized documentation and ensure data accuracy across systems. Experience You'll Need: Diploma or degree in Business Administration, Sales, or related field. Fluent in English and Mandarin (speaking, reading, writing, and listening). 12 years of experience in sales support, administration, or customer service. Proficiency with QuickBooks, Microsoft Excel, and CRM systems. Strong multitasking, communication, and problem-solving skills. Experience in logistics or international trade is a plus.