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Experience with IT ticketing systems (e.g., Zendesk, ServiceNow). Advanced certifications such as CompTIA Security+, Cisco Certified Network Associate (CCNA), Microsoft Certified Solutions Expert (MCSE), VMware Certified Professional (VCP), or similar.
$98,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Managing and responding to tickets via ZenDesk. We are an IT support firm seeking an IT support technician to work full-time in Sacramento, CA. The client is a distance learning public charter school serving grades K-12.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Proficiency in tools such as Zendesk (or Salesforce Service Cloud), Jira, and subscription billing systems like Stripe, Zuora, Recurly, Sage Intacct, NetSuite, etc. Provide support by resolving frontline and escalated customer inquiries related to billing and account management using Zendesk.
TemporaryRemoteExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Expertise in customer success outside of the HubSpot software ecosystem, with experience with additional service and ticketing systems such as Zendesk. Expertise in customer success outside of the HubSpot software ecosystem, with experience with additional service and ticketing systems such as Zendesk.
$90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Experience with the Netsuite SuiteBilling features, functions and capabilities as well as Salesforce, Hubspot, LeanData, ZenDesk, Gainsight is a plus. 6+ years of product owner experience focused on Billing, Invoicing and Configure, Price, Quote (CPQ) for high-tech software based subscription products, services, bundles, features, entitlements, and subscription based pricing, billing and invoicing.
$210,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Experience with Zendesk or other Support Ticketing System Experience with Microsoft Excel and Word Strong collaborative and teamwork skills Excellent Time Management and Organizational Skills Excellent team coaching and mentorship Proven time management skills Willingness to make magic happen.
$60,000 a yearRemoteExpandUpdated Yesterday - UpvoteDownvoteShare Job
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Experience with Zendesk or Athena Health. Insight Global is seeking a Remote Member Support Representative for one of our top telehealth and nutrition clients based out of San Francisco. Experience with Zendesk or Athena Health.
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Knowledge of software solutions such as Zendesk and JIRA. Proficiency in Google Suite, Slack and Apple MacOS preferred. Knowledge of software solutions such as Zendesk and JIRA. Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives.
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Coordinate efforts with the Monitoring Officer, Project Director and relevant VR&P team members and ZenDesk, IRIS+ETO team members to ensure sound data collection and information management systems are in place to support ongoing performance analysis and action.
Full-timeExpandUpdated 6 days ago
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