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Drive efficiencies utilizing tools such as Zendesk, Confluence, Slack and Jira. Our valued customers include brands like Intuit, Porsche, Adobe, and Dropbox and we have been recognized as a startup to watch by Business Insider, Forbes, and Gartner just to name a few.
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We allow these users to request, identify, and delete their personal information from a growing suite of integrated companies: from Salesforce to Slack, Facebook, Zendesk, Intercom, Databases, and beyond.
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Comfortably navigating our support environment, which includes tools such as Zendesk, Metabase, and Five9. Comfortably navigating our support environment, which includes tools such as Zendesk, Metabase, and Five9.
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Good mathematical skills, proficient with workplace software (Google, Slack, SFDC, Zendesk). Good mathematical skills, proficient with workplace software (Google, Slack, SFDC, Zendesk). pre-sales assistance as needed / from handover by Sales onwards), be a key point of contact for the customer during the Sales to Onboarding & Customer Experience handoff process.
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What’s best, you’ll be joining a company of smart, driven, and low-ego teammates from places like Salesforce, Google, Dropbox, Palantir, DocuSign, Zendesk, and Harvard Law. What’s best, you’ll be joining a company of smart, driven, and low-ego teammates from places like Salesforce, Google, Dropbox, Palantir, DocuSign, Zendesk, and Harvard Law.
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Customer Support Respond to customer calls, voicemails and chat requests for software support via our support ticketing system Zendesk while adhering to SLA (Service Level Agreement) metrics. Customer Support Respond to customer calls, voicemails and chat requests for software support via our support ticketing system Zendesk while adhering to SLA (Service Level Agreement) metrics.
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10+ years in a large-scale IT environment using IT Service Management tools (Jira, Asana, Zendesk, ServiceNow). 10+ years in a large-scale IT environment using IT Service Management tools (Jira, Asana, Zendesk, ServiceNow.
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Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack) Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack.
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Experience with support ticketing applications (e.g. Zendesk) Parental perks Spend some quality time with the next generation with parental leave, fertility, adoption, and surrogacy benefits. Paid parental leave (plus fertility, adoption and other family planning benefits.
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Sidekick is an open source ETL framework for syncing data between SaaS tools (Salesforce, Zendesk, Notion, etc) to vector stores, a necessary step in building GPT powered applications. Ayan worked as an iOS engineer on Robinhood's trust & safety team prior to Sidekick.
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With remote headquarters in SF, our team brings decades of subscription experience from companies like Zendesk, LinkedIn, Twitter, Salesforce, and Heap Analytics. We are pioneering the customer retention automation category, serving innovators and category leaders like Freshly, MeUndies, Pipedrive and Unbounce, spanning the food delivery, subscription e-commerce & boxes, streaming media, fintech and insurance, and SaaS verticals.
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You utilize Salesforce, Zendesk and Five9 and execute processes to support the contact center in the timely and knowledgeable engagement of consumers and operators with phone, web, email, and chat inquiries.
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Our platform enables companies like Robinhood, Brex, and Clubhouse to provide users with control over their information. The privacy compliance landscape is growing, and we are at the forefront of building solutions that protect user privacy rights with modern infrastructure and automation.
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Answer customer questions over email, live chat, Zendesk and phone. Experience with JIRA or Zendesk. Additionally, perks such as daily paid lunches and generous stipends for health & fitness and learning & development, among others, are included.
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Experience with Zendesk a plus. Learning & Development: We offer a $1,500 per year stipend for your personal career development! We wanted to reinvent the loan servicing industry, wellfrom scratch.
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zendesk job in Oakland, CA
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