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Experience with content management systems like Zendesk, Knowledge Owl, Atlassian Confluence, and LearnUpon. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.
$80,000 - $113,000 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Demonstrated technical aptitude with proficiency in administering and managing Salesforce Service Cloud and Experience Cloud, with the ability to learn other platforms like Ada, Assembled, Talkdesk, Zendesk, Guru, MaestroQA, etc.
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Marketo, NetSuite, Anaplan, Zendesk, Gainsight) in B2B/SaaS environment is preferred. Marketo, NetSuite, Anaplan, Zendesk, Gainsight) in B2B/SaaS environment is preferred. Experience working on initiatives around data governance, master data management, data.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
$52.88 - $78.85 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Work through and respond to Zendesk tickets throughout the field and office locations and perform the necessary task to satisfy general Workplace inquiries; escalate Workplace incidents and maintenance requests to Workplace Operations Specialist and Workplace Operations Lead when necessary.
$25 - $28 an hourExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Host office hours with business stakeholders to train them and answer questions about Tableau report creation and Snowflake connection and query techniques. Amplitude just went live with Tableau, will be building dashboards, debugging, coaching/mentoring stakeholders to provide a white glove service with Tableau (some stakeholders have never worked with this tool.
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Familiarity with Zendesk or other SaaS communication platforms. An Atlas card membership unlocks access to coveted experiences including the most in-demand restaurant reservations and last-minute luxury hotel booking.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts. Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts.
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Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
Starting at $200,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Hands-on experience with key support tools (e.g. SFDC, Zendesk, Amazon Connect, Qualtrics, chat tools, etc. Hands-on experience with key support tools (e.g. SFDC, Zendesk, Amazon Connect, Qualtrics, chat tools, etc.
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You are a Zendesk expert who can create ad hoc reports in Explore, deeply understand Zendesk Guide and underpinning functionality of Support and Talk. Demonstrated experience administering Zendesk (working proficiency creating triggers and automations.
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You have experience working with Zendesk, Slack and Notion. What you bring 2+ years customer service experience Experience with chat support is considered a big plus Problem-solving abilities with great communications skills.
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Technical proficiency or ability to quickly learn Google Suite, Airtable, Zendesk, SmartSheets, Looker, etc. Technical proficiency or ability to quickly learn Google Suite, Airtable, Zendesk, SmartSheets, Looker, etc.
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Experienced using Zendesk, Jira, Confluence, or similar software. Experienced using Zendesk, Jira, Confluence, or similar software. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks.
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Proficient in CRM platforms (Zendesk, Salesforce, etc), LMS platforms, and collaboration tools such as Notion, Lokalize, and Figma with intermediate to advanced skills in Excel/Sheets. 2+ years of experience in CX training and quality assurance, ideally within a technology, startup, blockchain, crypto, or similar fast-paced industry.
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zendesk job in Oakland, CA
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Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
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One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
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As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
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