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Maintain, configure, and enhance our ITSM ServiceNow platform; including processing inbound support requests and enhancements associated with the ITSM. -Assist the ITSM Administrator as needed, including service catalog updates, license/transaction management maintenance, workflow/approver maintenance, modify/create forms and workflows, and modify/create email message templates.
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8+ years of ServiceNow ITSM, ITOM, ITAM implementation experience. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Act as an engagement manager across all aspects of ServiceNow ITx workflows and capabilities (IT Service Management, IT Operations Management, IT Asset Management) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases.
$388,200 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM, and ITBM areas. Come and join us in building an awesome brand-new greenfield ServiceNow instance within our global Media & Entertainment client.
$130,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Familiarity with IT service management (ITSM) frameworks, such as ITIL. Familiarity with IT service management (ITSM) frameworks, such as ITIL. Expertise in cloud computing, particularly with Microsoft Azure, and knowledge in other cloud platforms (AWS.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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At least 2 years of experience in ITSM Process. At least 2 years of experience in web applications, windows services, WPF, WCF and SOA based web services. At least 2 years of experience of modern JavaScript frameworks like Angular.
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Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow NowAssist is preferable. " Install, configure and customize the ServiceNow ITSM platform (business rules, UI policies, workflow, playbook, table.
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Configure various ITSM modules like Incident Management, Problem Management, Change Management, Release Management, Service Request Management, Knowledge Management, Asset Management, CMDB, Atrium Integrator and Smart Reporting.
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Knowledge of IT service management (ITSM) best practices. CompTIA Network+ or similar certifications. BICSI ITS Installer 2, Copper and Fiber or equivalent. Certified Network Cable Installer (CNCI.
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The developer will also provide creative solutions to resolve business problems via customer requirements based on system capability and process gaps (ITSM/ITIL), thereby providing positive Service Management experience aligned with the overall business requirements.
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Understanding of ITIL framework, ITSM and service desk management. Minimum of three Oracle implementations and/or three years of recent post-production support. Knowledge and experience supporting Financials applications in the following areas: General Ledger, Accounting Hub, Accounts Receivables, Accounts Payable, fixed assets.
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Advanced understanding of ITSM (IT Service Management) policies, standards and procedures; Advanced proficiency in Atlassian tools such as Confluence, Jira, Portfolio and Structure. Advanced understanding of ITSM (IT Service Management) policies, standards and procedures.
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Experience in the effective use of the ServiceNow ITSM, ITOM, and ITBM data models, and apply data governance strategies. Experience in providing technical guidance for ServiceNow ITSM, ITOM, and ITBM platform product implementations of at least two (2) enterprise-wide platforms with combination of these platform products with 1,000+ users.
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ITSM Toolset and SharePoint experience preferred. The Incident Management Lead is a People Manager position who will have Incident Management Analyst direct reports. Will be expected to manage and complete projects related to uplift and evolution of the enterprise incident management process.
$189,738 a yearFull-timeExpandUpdated Yesterday - UpvoteDownvoteShare Job
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Familiar with ITSM ticketing system. Documentation Strong support documenting procedures and diagrams (using Visio) supporting Data Centers and NOC. Process Improvement Always look for process improvement within NOC and for IT team.
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Minimum 5+ years of recent experience working as a ServiceNow Consultant, with a focus on ITSM, ITOM, ITAM. Utilize ServiceNow Service Mapping, Discovery, Event Management, and CMDB modules effectively to optimize IT infrastructure and service management processes.
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itsm job in Monterey Park, CA
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