Data Engineer, Analytics

Pegasus Knowledge Solutions, Inc. is seeking an experienced Data Engineer to build pipelines, storage, and logic powering our AI-driven support analytics. You will transform unstructured chats and tickets into clean, structured data our AI agents can reliably use. You will ingest data from Bliss, Salesforce, Sprinklr, and JIRA; design vector-enabled storage; and deliver a centralized metrics layer. Collaboration with ops, product, and engineering is essential to improve data practices at the