Part Time Card Store Retail Associate

Would you love to be an integral part of a fast-paced, growing, small team? Love all-things sports and TCG? We'd love to hear from you.Company Background:Refractors, Inc. is a multi-brand sports trading card & memorabilia services company. We provide services to sports card collectors, hobbyists & investors in multiple aspects of the collectibles industry. Our retail store (Midwest Cards) serves the public in the entertainment hub for Columbus sports arenas. The office and shop are located in the Arena District, near the Nationwide Arena, the new Crew Stadium, and Huntington Park.Job Description:The Card Store Retail Associate will be responsible for working retail shifts (nights and weekends) at the card shop. Knowledge of sports & collectible trading cards is a must as our staff must be able to help with customer questions ranging from finding the right product for their needs, or reviewing their collections to find cards we may want to trade for or purchase.Duties & Responsibilities:Customer service & sharing product knowledgeUsage of Clover POS (point of sale) & laptop computerAssist with store operationsStocking & retail operationsOccasional assignments needed to help the business on a daily basis to maintain operations and serve our customers.Skills & Experience:Strong knowledge of sports and/or trading cards hobbyAbility to work on your own by taking direction or key-action items from a manager and then breaking work into executable steps, and accomplishing that work in a timely mannerConfident in-person customer service experienceUnderstanding of e-commerce marketplace platforms is preferred, such as BigCommerce, eBay, Shipstation & Netsuite.An understanding, following and passion for professional sports is preferred.Knowledge of TCG cards is a plusExpectations:Weekday card shop shifts may vary based on staffing needs, but will be communicated in advance: Assigned shifts will be Monday - Friday, between 4pm - 10pm ESTWeekend card shop shifts may vary based on staffing needs, but will be communicated in advance: Assigned shifts will be on Saturdays and Sundays, between 10am - 10pm ESTEducation, Qualifications, Language:Valid US Driver's License2+ Years of professional work experienceBachelor's degree or additional professional experience preferredHiring contingent on a background checkEnglish fluency (Required)Additional language fluency is a plus