Branch Security Engineer

Engagement OverviewCandidates must have branch or multi-site in Banking or Retail experience (250+ sites minimum) Full-time remote contract - 40 hours/week, EST hours requiredPosition SummaryThe Branch Security Engineer is responsible for the design, implementation, operational support, and lifecycle management of physical security technology deployed across retail bank branch locations. This role ensures branch environments are protected, resilient, and compliant by supporting standard banking security systems and responding to incidents that impact safety, operations, or regulatory requirements.The Branch Security Engineer works closely with the service delivery team to plan, design, and implement branch technologies for clients across our financial sector.Key ResponsibilitiesDesign, standardize, and support branch security systems in alignment with enterprise security architecture and banking standardsProvide technical oversight and engineering support for new branch builds, relocations, renovations, and security technology refreshesProvide Tier 2 / Tier 3 troubleshooting for branch security incidents, system outages, and device failures as associated with project installationsProvide on-call support to respond to critical branch security events, alarms, or system disruptions during project-initiated implementationsCoordinate with integrators, vendors, and service providers for installations, maintenance, repairs, and escalationsDevelop and maintain architecture diagrams, standards documentation, and as-built records for branch security environmentsAssist with testing, validation, and acceptance of security systems prior to branch opening or cutoverRequired Technical SkillsExperience supporting physical security technology in branch, retail, or distributed site environmentsWorking knowledge of video surveillance systems, alarm and intrusion detection, access control systems, and duress/life-safety technologiesUnderstanding of alarm monitoring workflows, escalation procedures, and incident response modelsFoundational networking knowledge relevant to security systems, including IP connectivity, PoE, VLANs, and LAN/WAN dependenciesAbility to diagnose and resolve issues under time-sensitive and high-impact conditionsFamiliarity with documentation standards and operational handoff processesPreferred QualificationsExperience supporting security systems in financial services or other regulated industriesExposure to 24x7 security operations, monitoring centers, or command-center-based support modelsUnderstanding of audit, risk management, and regulatory controls related to physical securityExperience coordinating across IT, Facilities, Security Operations, and external vendorsSoft Skills and AttributesStrong communication skills, especially during incidents requiring clear technical and executive updatesAbility to collaborate effectively with cross-functional teams and external partnersOrganized and detail-oriented with the ability to manage multiple concurrent branch initiativesCalm, disciplined approach to troubleshooting and incident responseWillingness to support operational needs outside standard business hours as requiredWork EnvironmentHybrid work environment including office, remote, and field/branch supportParticipation in an on-call rotation, which may include evenings, weekends, and holidaysPeriodic travel to branch locations, operations centers, or vendor sites to support deployments and incident responsePowered by JazzHREkSrKX5RDc