Program Manager, EPD Operations
For our client, we are seeking a Program Manager, EPD Operations to join the team of a leader in the Information Technology space. This role will focus on strengthening engineering and product operations by improving how work is tracked, measured, and communicated across the organization. The Program Manager will partner closely with cross-functional teams to enhance operational health, surface insights from data, and remove friction from planning and execution. This position is well suited for a program leader who can translate analysis into practical process improvements and support effective leadership visibility.
Location: Remote
Compensation: $152,760 – $191,620 annually
Responsibilities:
Own and continuously improve processes for bug tracking, incidents, and operational health Analyze operational health data to identify trends and areas for improvement Create dashboards and reports to enhance visibility into performance Translate data insights into actionable process changes Identify and address process gaps, ensuring optimal efficiency Support planning and project tracking activities across engineering and product teams Facilitate project status and leadership reviews, ensuring effective communication and preparation
Qualifications:
5–7 years of experience as a Program Manager or Technical Program Manager in engineering and product environments Proven track record in remote startup settings, demonstrating adaptability and independence Deep understanding of engineering operations, workflows, and common friction points Experience managing operational health processes such as bug tracking and incident management Strong data analysis skills, particularly in tools like Jira and Snowflake Ability to translate data trends into actionable insights and process improvements Familiarity with Agile methodologies and project management tools
Benefits:
Inclusive and flexible work environment that values diverse voices Competitive total compensation package including salary and equity Comprehensive group benefits with immediate coverage for health, vision, and dental Fully remote work culture with opportunities for in-person collaboration Employer-funded retirement contributions with a dollar-for-dollar match Annual budget for professional development and mentorship opportunities Flexible paid time off to support work-life balance Customizable home office setup with financial support for equipment Paid parental leave program to support new parents Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.