Technical Program Manager

Role Overview We are looking for a detail-oriented and proactive Technical Program Manager to serve as the operational backbone of our engineering and product teams. You will be the connective tissue between technical leads, stakeholders, and cross-functional partners — ensuring meetings are productive, decisions are documented, knowledge is preserved, and communication flows seamlessly. Key Responsibilities Meeting Facilitation & Documentation • Attend all lead and cross-functional meetings as the designated note-taker and facilitator. • Capture accurate minutes of meetings (MoMs) including decisions made, action items, owners, and deadlines. • Distribute meeting summaries to relevant stakeholders within 24 hours. • Maintain a structured archive of all meeting notes for reference and audit trails. • Prepare meeting agendas in advance in collaboration with meeting owners. Presentations & Knowledge Base • Create clear, well-structured presentations for leadership reviews, sprint demos, and program updates. • Author and maintain documentation in the team knowledge base (Confluence, Notion, or equivalent). • Translate complex technical concepts into accessible documentation for non-technical audiences. • Develop and update runbooks, process guides, onboarding docs, and project wikis. • Ensure knowledge base articles are accurate, up-to-date, and properly tagged for discoverability. Stakeholder Communication • Draft and send professional stakeholder emails communicating testing completion, milestone achievements, and status updates. • Coordinate with QA, engineering, and product teams to gather accurate status before communicating externally. • Manage communication cadence to keep stakeholders informed without overwhelming them. • Follow up on open action items and escalate blockers to program leads as needed. • Maintain stakeholder distribution lists and ensure the right people receive the right communications.Program Coordination • Track program milestones, timelines, and dependencies across multiple workstreams. • Identify risks and surface them proactively to leadership. • Support sprint planning, retrospectives, and quarterly planning cycles. • Assist in managing project tracking tools (Jira, Asana, Linear, or equivalent). Required Qualifications • 2–5 years of experience in program management, technical coordination, or a similar role. • Exceptional written and verbal communication skills. • Strong ability to synthesize complex discussions into clear, actionable summaries. • Proficiency with documentation tools (Confluence, Notion, Google Docs). • Experience with presentation tools (PowerPoint, Google Slides, Keynote). • Highly organized with strong attention to detail and follow-through. • Comfortable working in a fast-paced technical environment. Nice to Have • Familiarity with software development lifecycle (SDLC) and agile methodologies. • Experience with project tracking tools (Jira, Asana, Linear). • Exposure to QA/testing processes and terminology. • Background in a technical domain (engineering, product, or data). • PMP, PMI-ACP, or CSM certification.