Senior/Lead Site Reliability Engineer – Federal (Redwood City)

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AIC3 AI is seeking a Senior/Lead Site Reliability Engineer - Federal to join our team in Tysons, VA or Redwood City, CA. This role requires US Citizenship. Active US Government Security Secret clearance or higher is required (Top Secret or higher is preferred). Responsibilities:Work with Federal customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements of Federal environmentsMaximize system uptime and availability, ensuring functional and performance SLAsEstablish end-to-end monitoring and alerting on all critical aspectsSolve complex problems for critical services and build automation to prevent problem recurrenceInitiate and lead scripting and automation to streamline system updates and upgradesSet up critical infrastructure, tools, and framework to streamline the deployment cycleWork cross-functionally with Services and Engineering teamsTravel to customer site (up to 50%)Qualifications:Bachelor's degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of studyAn active U.S. Government security clearance (Top Secret preferred)Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premise deployment experience preferredExpertise in Linux Operating Systems, Networking, and Database conceptsExpertise in cloud providers, such as Amazon Web Services, Azure, and GCPExperience with Infrastructure-as-Code configurations such as Terraform, Ansible, or PuppetExperience in Ruby, Bash, or Python; to automate and monitor systemsExcellent problem-solving, critical thinking, and communication skillsExperience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.Candidates must be authorized to work in the United States without the need for current or future company sponsorship.C3 AI provides excellent benefits, a competitive compensation package and generous equity plan. California Base Pay Range$159,000—$230,000 USDC3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.