Sales Support Manager – Doors & Frames

Account & Quoting Manager (Division 8 Doors & Hardware)If you are looking for an opportunity to make a difference, help set the standard and reflect the core values of an organization. Come join "One Team Senneca Holdings". Company PaidLife Insurance, STD, and LTD3 weeks PTO7 paid holidays in 2024Parental LeaveAdditional Benefits401k with company matchMedical, dental, visionEmployee Discount ProgramsMiscellaneous Other Optional BenefitsCareer development and tuition assistanceDiverse, inclusive and welcoming culture HMF Express, a national leader in manufacturing Commercial Doors and Frames, is seeking a customer-focused professional with experience in customer service, sales support, and contract negotiation within the commercial wholesale distribution industry (Division 8 doors and hardware). This is a full-time position requiring over 40 hours per week to support business development and uphold our 100% customer service commitment. Location Preference: Connecticut (Applicants from New England Territory are encouraged to apply.) This is NOT an order entry role. It focuses on customer support, quoting, and ensuring order accuracy for Division 8 wholesale distributors.Responsibilities✅ Customer Account Management – Serve as the primary point of contact for commercial wholesale distributors in Division 8 doors and hardware.✅ Quoting & Pricing Strategy – Accurately generate price quotes based on customer inputs, ensuring alignment with industry standards and margins.✅ Contract Negotiation – Work directly with distributors to negotiate pricing, terms, and agreements that drive sales and profitability.✅ Technical Support & Order Verification – Apply product knowledge to review and confirm order details, ensuring correct applications before processing.✅ Customer Relationship Development – Build long-term partnerships to support business growth and customer retention.✅ Sales & Business Development Support – Work with the sales team to influence buying decisions and identify new business opportunities.✅ Industry Expertise Growth – Continuously develop a deep understanding of Division 8 doors, frames, and hardware to better assist customers.Must-Have Qualifications & Experience✔ Experience working with commercial wholesale distributors (Division 8 doors and hardware) – Required.✔ Customer Service & Sales Support Expertise – Strong communication and problem-solving abilities.✔ Quoting & Pricing Knowledge – Ability to generate accurate, competitive price quotes.✔ Contract Negotiation Experience – Ability to negotiate pricing, terms, and agreements with distributors.✔ Technical Product Knowledge in Commercial Doors & Frames – Or ability to learn quickly.✔ Detail-Oriented & Strong Math Skills – Ability to verify order accuracy and pricing details.✔ Proficiency In CRM & Order Management Systems – Preferred.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.Please no Third-party candidates or phone calls**