Technical Operations Manager
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Job SummaryAs Kiva's Technical Operations Manager, you'll be responsible for product development activities including process development, optimization, scale-up, and training of other functional groups. You'll also manage operational activities including technology transfer, troubleshooting, and process validation.This position will report to the Technical Operations Sr. Manager.As Kiva's Technical Operations Manager, you’ll…Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safetyDevelop SOPs and technical documents related to manufacturing and quality control processesTrain production teams on new equipment and process operationsManage the Technical Transfer process with the support of internal cross-functional teams: QA, Operations, R&D, Marketing and Regulatory/ComplianceLead investigations to determine root cause for out of spec product or processes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocolsCreate and maintain change management documentationLead scale-up efforts from bench top to pilot to production for new product launches and product/process improvements Geo Partner responsibilities: Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safetyDevelop SOPs and technical documents related to manufacturing and quality control processesTrain production teams on new equipment and process operationsManage the Technical Transfer process with the support of internal cross-functional teams: QA, Operations, R&D, Marketing and Regulatory/ComplianceLead investigations to determine root cause for out of spec product or processes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocolsCreate and maintain change management documentationLead scale-up efforts from bench top to pilot to production for new product launches and product/process improvementsWhat we're looking for...Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or related discipline and a minimum of 7-10 years of experience in process development, food manufacturing, operations, or relevant field requiredMinimum 7-10 years of direct hands-on experience in operations/productions, preferably in food or CPG manufacturingThorough knowledge of manufacturing methods, techniques, and related equipmentMust communicate with management with timely, candid, and accurate information, options, and recommendationsGreat analytical, organizational, interpersonal, presentation, coaching, and leadership skillsAbility to manage and organize multiple projectsWilling to travel to manufacturing sites across the U.S.