Accessibility and Inclusion Specialist-Hybrid

Brief DescriptionNot just work. Meaningful work.Our mission is to cultivate meaningful work for people with disabilities. We encourage people with a disability and/or a Preferred Worker Card to apply.Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.Relay Core CompetenciesFocus on StrengthsPrioritize Informed ActionCommunicate ClearlyChampion Disability InclusionBuild Supportive RelationshipsJob SummaryThe Accessibility and Inclusion Specialist partners with employees, supervisors, and HR to develop and implement individualized workplace accommodations, facilitate inclusive practices, and promote access and belonging for people with disabilities. This role combines expertise in ADA compliance, resource coordination, advocacy, and training to proactively remove barriers and foster a culture of equity and respect within the workplace.Essential Functions Accommodation ManagementManage accommodation requests by engaging in the interactive process, assessing employee needs, and recommending reasonable adjustments in alignment with ADA and state regulations. Monitor and evaluate accommodations to ensure effectiveness and sustainability. Collaboration & ImplementationPartner with HR, supervisors, and external providers to coordinate the timely implementation of accommodations. Provide guidance and problem-solving support for complex or unique accommodation requests. Employee & Manager SupportProvide orientation, guidance, and ongoing support to employees and supervisors on the accommodations process. Serve as a resource for navigating workplace accessibility concerns. ADA & Accessibility ExpertiseServe as a subject matter expert on ADA, disability rights, and workplace accessibility. Maintain compliance with relevant laws, organizational policies, and evolving best practices. Training & EducationDevelop and deliver training sessions for staff at all levels on disability inclusion, accessibility, and creating a welcoming workplace. Provide resources to increase organizational capacity around disability awareness. Accessibility ConsultingAdvise leadership and staff on accessible facilities, technology, communication methods, and other resources for employees with disabilities. Recommend improvements to remove barriers and enhance participation. Documentation & ReportingMaintain confidential records of accommodation requests and outcomes. Produce required reports to support compliance, monitoring, and organizational improvement. Inclusion InitiativesPromote a culture of belonging by leading programs, initiatives, and events that foster disability awareness and inclusion. Partner with leadership to integrate inclusion into organizational strategy. Continuous LearningStay informed on evolving best practices, legal updates, and community standards in accommodations and disability inclusion.Apply knowledge to improve organizational practices and policies. Other Duties as AssignedCarry out additional responsibilities as needed to support departmental and organizational goals. QualificationsBachelor’s degree in human resources, social services, disability studies, or related field (or equivalent experience). Two or more years of experience in implementing workplace accommodations and/or disability services, preferably in a nonprofit or social service setting. Demonstrated knowledge of ADA, state/federal disability laws, and inclusive employment practices. Skilled in case management, assessment, and resource navigation for people with disabilities. Excellent written, verbal, and interpersonal communication abilities. Strong organization, documentation, and problem-solving skills. Commitment to confidentiality, ethics, and disability advocacy. Proficient with Microsoft Office and workplace collaboration tools. Valid driver’s license (travel within Oregon may be required). Core CompetenciesAdvocacy, empathy, and trust-building with individuals of all backgrounds. Expertise in disability rights and workplace inclusion. Ability to train, coach, and mentor staff and leadership in accessibility topics. Collaboration, teamwork, and resourcefulness. SCOPE & ACCOUNTABILITYPerforms duties independently. SUPERVISORY RESPONSIBILITYAbility to work with moderate supervision and some independent decision making. WORK ENVIRONMENT & PHYSICAL DEMANDSOffice atmosphere Sitting for extended periods of time Using a variety of office equipment Moderate noise level SummaryMore about usRelay Resources is a nonprofit organization based in Portland, OR, that employs more than 700 people, the majority of whom are people with disabilities. We cultivate meaningful work through services we provide to business and government customers, which include janitorial, landscaping, document services, and supply chain solutions. We also own and manage more than 900 units of affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees, and affordable homes to our residents.Equal Opportunity Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to a people-first, inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.Be the first to know about job openings! Sign up for our weekly job openings newsletter.