Sales Support Representative

Urban Reach Solutions is currently seeking a dynamic and detail-oriented Sales Support Representative to join our growing team in Torrance, CA. As a Sales Support Representative, you will play a key role in enhancing the efficiency of our sales operations and delivering outstanding customer service. You will work closely with the sales and marketing teams to ensure seamless support and a superior client experience. The Sales Support Representative plays a key role in building personal relationships with customers, delivering excellent support, and providing a positive brand experience to the community. If you’re passionate about communication and customer service, thrive in a fast-paced sales environment, and are ready to take a step in your career, this is the place for you! Key Responsibilities for the Sales Support Representative Directly interact with customers, ask questions and build rapport to identify their needs, offering personalized products and services. Assist in the onboarding of new customers, walk them through the sales process, and answer any questions that they may have, offering exceptional customer service. Create opportunities to increase customer sales, offer additional products and services tailored to their specific needs, adding value to the company experience. Maintain detailed records of customer interactions, sales transactions, and service requests, fostering long-term relationships and ongoing satisfaction. Offer feedback and share best practices with other Client Services Associates to ensure a seamless and positive customer experience and meet and exceed sales quotas. Follow up with customers and maintain consistent communication with existing clients to build brand loyalty and ongoing relationships. Qualifications for the Sales Support Representative 0-2 years of experience in a sales or customer-facing position, such as customer service, retail sales, or account management. A high school diploma is required for this role. Strong verbal and written communication to successfully convey information to clients and customers, as well as active listening skills to identify opportunities. Quick on your feet to solve problems, achieve results and sales metrics, as well as troubleshoot with customers effectively and professionally. Collaborate effectively with other Client Services Associates in your team, upper management, and other departments to successfully achieve goals and drive revenue. Join Our Mission At Urban Reach Solutions, we are committed to transforming communities through strategic outreach, innovative technology, and personalized support. Our mission is to empower businesses and individuals by connecting them with the tools they need to thrive in a rapidly changing world. We believe that exceptional customer service and dedicated sales support are the backbone of that mission. If you're a motivated and resourceful Sales Support Representative who thrives in a fast-paced environment and is passionate about delivering outstanding customer service, we want to hear from you! Apply today and become the next Sales Support Representative at Urban Reach Solutions. Job Type: Full-time Pay: $52,621.00 - $56,265.00 per year Benefits: 401(k) Cell phone reimbursement Health insurance Paid time off Compensation Package: Performance bonus Uncapped commission Weekly bonus Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Work Location: In person