MongoDB Python Lead Support Developer - Manager - 68645151

Description - ExternalAbout the roleWe are seeking an experienced L3 Support Engineer to join our team, specializing in Python-based applications and MongoDB databases. This role focuses on advanced technical support, complex issue resolution, and close collaboration with development and operations teams to ensure system reliability and performance.In this role you willServe as the escalation point for complex technical issues related to Python applications and MongoDB databasesDiagnose, analyze, and resolve production incidents while ensuring minimal downtime and data integrityDevelop and maintain scripts and tools for monitoring, automation, and reportingDocument troubleshooting steps, resolutions, and best practices for knowledge sharingParticipate in on-call rotations and provide timely responses to critical incidentsCommunicate effectively with stakeholders through status updates and post-incident reportsCollaborate with development teams to identify root causes and implement long-term solutionsWork Model5 days onsite per week at Goldman Sachs offices:* Dallas, TX: 2001 Ross Ave #2800, Dallas, TX 75204* New York, NY: 200 West St, New York, NY 10282What you need to have to be consideredBachelor's degree in Computer Science, Information Technology, or a related field3+ years of experience in L3 support or a similar advanced support roleStrong proficiency in Python, including scripting and experience with FastAPIIn-depth experience working with MongoDBExperience with monitoring tools, log analysis, and incident managementFamiliarity with ETL processes and data streaming conceptsStrong problem-solving and communication skillsAbility to work independently as well as collaborativelyThese will help you stand outExperience with cloud platforms, preferably AWSKnowledge of key management and encryption best practicesFamiliarity with CI/CD pipelines and DevOps practicesPlease noteThis role is not able to offer visa transfer or sponsorship now or in the future*Salary and Other CompensationThe annual salary for this position is between $83,600 - $129,500, depending on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.BenefitsCognizant offers the following benefits for this position, subject to applicable eligibility requirements:Medical, Dental, Vision, and Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term and Short-term DisabilityEmployee Stock Purchase PlanIf you want, I can also align this exactly to a Cognizant ATS template or create separate Dallas vs. NYC postings.