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Conference Services Manager

An ultra-luxury hotel in Miami is looking to add a Conference Services Manager to their team!Requirements:2+ years of Conference Services or similar experience in a luxury hotel or resortStrong knowledge of meeting spaces, event operations, and yield managementProficiency in Opera, Delphi, and Microsoft OfficeExcellent communication, organization, and client-facing skillsAbility to manage multiple events in a fast-paced environmentFlexible schedule, including nights and weekendsResponsibilities:Serve as main point of contact for clients, coordinating all meetings and event logisticsPrepare and distribute BEOs, floor plans, group resumes, and event documentationLead pre-conference meetings and align internal teams (Sales, Banquets, Culinary, Famp;B)Oversee on-site event execution and maintain strong client relationshipsOptimize function space and room blocks to drive revenue performanceManage billing, deposits, and post-event follow-upConduct site inspections and attend relevant operational meetings