Billing Analyst

The Elevator PitchAre you familiar with billing and the duties that come along with it? Do you enjoy assisting with the proper maintenance of accounts receivable? As a Billing Analyst, you will help us continue our sales growth by keeping up with the high volume of new orders that require invoicing and customer setup. You will assist in proper maintenance of accounts receivable by maintaining timely correspondence with customer inquiries.Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing?In the first 30 days, you will:Understand how Evolv's products and services are quoted, contracted, and invoicedUnderstand the day-to-day maintenance and organization of the accounts receivable mailboxInvoice sales orders for transactions of varying amounts.Be able to successfully run the AR aging report in NetSuite, review aging invoices, and reach out to customers requesting a collections updateWithin 3 months, you will:Be working collaboratively with other team members, particularly with the revenue, order management, and logistics teamsHave a basic understanding of the different types of invoicing language contained within contractsUnderstand the typical billing cycle for a contract and when to invoice different items on sales ordersEnsure that sales orders, regardless of their monetary value, are eligible for invoicing to effectively close out orders while demonstrating comfort and confidence in the confirmation process.Be able to understand our systems and sources of dataBe communicating with billed customers for collection status.By the end of the first year, you will:Be able to correctly generate invoices against all types of sales orders timely and independentlyBe able to create new customers upon request from the order management teamMaintain the invoicing waterfall or similar report that provides visibility into future periods' invoices and amountsCompare internal quotes with external POs, ensure invoicing occurs by terms and conditions, or investigate discrepancies.Be able to provide a detailed analysis and list for any unbilled orders at quarter end.Effectively communicate with internal and external customers in resolving issues or disputed invoices.Provide collection status on aged invoicesImprove aged receivables through your Billing and Collection efforts.Reconcile AR sub ledger to the general ledger monthly.Work: What type of work will you be doing?Financial AcumenUnderstand the underlying data and information, where it comes from and how to use it to proactively resolve discrepancies.Understand our accounting system and contracting processBe able to run relevant reports independently and complete invoicing, and other necessary tasksExperience with NetSuite, Salesforce, and MS Excel a plus.Team EngagementWork well with the other team members and support other functions while being respectful and professionalAdhering to deadlines is important for everyone to complete their tasks on timeRaising your hand for any ad-hoc projects to help other team membersParticipating in meetings and openly raising any issues encountered will allow us to resolve issues more quicklyProactive and regular communication with team members to ensure everyone is aware of pending or resolved issuesCustomer ServiceNot shying away from picking up the phone and calling customers to get any disputes resolvedTimely and professional response to customers' questions (both internal and external)What is leadership like for this role? What is the structure and culture of the team?You will join the Finance and Accounting team and report to the Sr. AR Manager. The team culture is one based on building trust, collaboration, on-going development through kindness, authenticity, courage, drive and fun!Where is the role located?The location of this role is based out of our HQ in Waltham, MA with some flexibility in being remote some days.Compensation and Transparency StatementThe base salary range for this full-time position is $53,000.00- $85,000.00. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate's skills, experience, education, and geographic location.In accordance with state and local pay transparency laws, including those in California, Colorado, Massachusetts, New York, New Jersey, and others, we disclose salary ranges in all job postings and provide additional information upon request.BenefitsAt Evolv, we're on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:   Do the right thing, always;   Put people first'   Own it;   Win together; and continue to    Be bold, stay curious.      Our Benefits Include:   Equity as part of your total compensation package   Medical, dental, and vision insurance   Health Savings Account (HSA)     A 401(k) plan (and 2% company match)   Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind  Quarterly stipend for perks and benefits that matter most to you   Tuition reimbursement to support your ongoing learning and development   Subscription to Calm   Evolv Technology ("Evolv") is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.  Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at careers@evolvtechnology.com.  Evolv participates in E-verify for all employees after the completion of Form I-9.