Beverage Manager

Additional Information Job Number 26048324 Job Category Food and Beverage & Culinary Location The St. Regis Washington D.C., 923 16th & K St NW, Washington, District of Columbia, United States, 20006VIEW ON MAP (St. Regis Washington D.C., 923 16th & K St NW, Washington, District of Columbia, United States, 20006) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $69,000 - $95,000 annually Bonus Eligible: Y JOB SUMMARY Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals and implements training plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR u2022 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Beverage Operations u2022 Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. u2022 Implements agreed upon beverage policy and procedures throughout the property. u2022 Manages in compliance with all applicable beverage and liquor laws. u2022 Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. u2022 Monitors adherence to all liquor control policies and procedures. u2022 Attends pre- and post-convention meetings as needed to understand group needs. u2022 Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. u2022 Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. u2022 Manages to achieve or exceed budgeted goals. u2022 Ensures compliance with all beverage policies, standards and procedures. u2022 Maintains food handling and sanitation standards. u2022 Manages inventories according to budget and business levels. u2022 Assists with developing menus and promotions as necessary. Leading Beverage Team u2022 Trains staff on liquor control policies and procedures. u2022 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. u2022 Ensures employees understand expectations and parameters. u2022 Communicates critical information to the beverage staff regarding each event. Ensuring Exceptional Customer Service u2022 Provides excellent customer service. u2022 Interacts with guests to obtain feedback on product quality and service levels. u2022 Responds effectively to guest problems and complaints. u2022 Empowers employees to provide excellent customer service. u2022 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. u2022 Provides feedback to individuals in an effort to improve service performance. u2022 Reviews comment cards and guest satisfaction results with employees. Managing Human Resource Activities u2022 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. u2022 Participates in the development and implementation of corrective action plans. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.