Catering Sales Manager
Catering Sales Rep/ManagerJoin a company at the Forefront of QSR Innovation
At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for both on-premise and off-premise.
As a Catering Sales Rep/Manager, you will have full ownership of all catering that flows through restaurants in your territory. You will cultivate relationships with individuals, businesses, and organizations to implement and highlight our full catering program to build regular/repeat clients. This role requires high levels of professionalism at all interactions while growing our catering program that delivers an attractive, branded final presentation.
What You'll DoProspect for new clients, generate leads, and proactively seek new business opportunities through networking and outreach
Build and maintain strong relationships with new and repeat customers to ensure satisfaction and loyalty
Respond to inquiries, provide quotes, and negotiate contracts for catering services
Conduct engaging site visits and tastings
Work with operations team to plan and execute catering orders ensuring all program quality metrics are hit
Ensure operations utilizes sales collateral and branded packaging following best practices
Partner with marketing and field leadership to highlight current product offerings
Follow up with catering clients to ensure expectations were met to their satisfaction
Handle client issues, as needed
Prepare and submit accurate and timely sales reports
Job RequirementsMust have 3-5 years of sales expertise - preferably in a QSR brand
Strong sales acumen with the ability to cold call, prospect, and close orders
Proven ability to develop strategies that meet sales goals
Ability to manage multiple events and clients simultaneously while coordinating logistics with operations
Ability to work cross-functionally to ensure seamless events
Tech-savvy and comfortable with Microsoft Office, Digital Tools, and CRM platforms. Preference to experience working with EZCater/Olo and HubSpot, Salesforce, ZoomInfo
Proven negotiation skills with the ability to break down costs and gain client buy in
Collaborative, high-energy, and passionate about the Steak n Shake brand and our updated value proposition in the market. You work well with the public and can network in our local communities
Valid driver's license with no restrictions and ability to maintain a passing MVR
High School diploma or equivalent
Availability to work off hoursespecially during peak catering times
About Us
Steak 'n Shake is a classic American brand born on Route 66 in 1934. We are the creators of the Steakburger, extraordinary homemade milkshakes, and famous beef tallow fries. We use higher quality ingredients. We care about our people by proudly being the maximum wage employer. We seek to lead in food quality and service and embrace leading technologies such as Bitcoin. We are proud to be an American company.
We use eVerify to confirm U.S. Employment eligibility. We run background checks on all new hires in this position.