Customer Service Representative

he Project Management team is looking for entry level experienced individuals for a Customer Service / Order Entry role that are detailed oriented, hardworking and responsible. The individual must be capable of multi-tasking and taking direction from their team leader. The qualified candidate will be responsible for providing professional and efficient customer service.Overall ResponsibilitiesProvides timely resolution of customer complaints, concerns, and inquiriesPrepares reports and correspondence as neededInteract with customers, engineers, etc. as requiredPrepare submittals for the products ADE representsRelease ordersPrepare change orders when requiredManage budget and ensure the correct products are being ordered and shippedTrack deliverablesEvaluate and assess result of projectEducation & ExperienceCustomer service experienceExperience in strategic planning, risk management and/or change managementPC experience is required - MS Office, Outlook, Bluebeam (preferred)Salary And Benefits OverviewSalary range: $20-$30 per hourOpportunity for advancementExcellent benefits program including medical, dental, vision, 401k (up to 4% match)Vacation, Paid Holidays and PTOProduct training and support providedSalary range based on experience