Client Services Coordinator

Client Services CoordinatorYou're the person who makes sure the client experience feels effortless.A growing healthcare organization in Fallbrook is looking for a Client Services Coordinator to serve as a primary point of contact for clients while supporting the internal operations team. This role blends customer service, scheduling, documentation, and administrative coordination, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role.Your day will include:Respond to client inquiries by phone and emailCoordinate appointments and service schedulesMaintain accurate client recordsFollow up on outstanding documentationAssist with account and service questionsCoordinate communication between clients and internal teamsUpdate information in company systemsPrepare client correspondence and documentationTrack open service requestsEscalate complex issues appropriatelyAssist with reporting and administrative projectsMaintain confidentiality of sensitive client information