Telligent Community Engineer-- CDC5799522

Mandatory Skills : Telligent Community, SaaS applications, SSO role-based access control and integrationsJob Description:Platform Ownership ArchitectureOwn the end-to-end lifecycle design configuration support and optimization of Telligent. Experience in the migration of Telligent CommunityEnsure platform configurations align with business strategy security standards and governance requirementsAct as the primary technical point of accountability for these applicationsTelegent Community Engagement Platform-Design and manage community structures including forums knowledge bases and collaboration spacesConfigure user roles permissions moderation workflows and content governancePartner with business teams to improve engagement adoption and user experienceExperience in the migration of Telligent CommunitySupport integrations such as SSO analytics and external toolsMonitor platform health and coordinate vendor support when requiredOperational Excellence Stakeholder EngagementTranslate business requirements into scalable technical solutionsProvide Level 2-3 application support and incident resolutionMaintain clear documentation for configurations processes and best practicesCoordinate with vendors security and infrastructure teamsSupport testing UAT and release management Required Qualifications:Experience Technical Skills3-4 years of experience managing enterprise SaaS applicationsExperience with community or engagement platforms TelegentFamiliarity with SSO role-based access control and integrations Professional SkillsStrong analytical and problem solving abilitiesAbility to manage multiple platforms with competing prioritiesClear communication with technical and nontechnical stakeholdersProven ability to translate business needs into technical outcomesDetail oriented with strong documentation discipline