FOH Attendant

Hourly WageThe hourly pay range for this position is $28.20 per hour - $30.40 per hour. Benefits are provided in accordance with the location's Collective Bargaining Agreement.Work HoursThe work hours for this position are Mon-Fri, 6:30 am - 3:00 pm.Key PurposeMaintain the pantry area and coffee stations while keeping service areas clean and stocked with product. Merchandise products in an attractive manner to Guckenheimer standard. Greet guests, making them feel welcome.Success CriteriaArrive on time to all shiftsProper uniform; non-slip shoes, name tagProfessional appearance Provide outstanding hospitalityDon’t be afraid to ask for help! Key Areas of Collaboration and InfluenceA strong commitment to guest experienceAlways remember safety firstBuild respectful relationships with all teammates and guestsWillingness to take directions from the Chef, Front of the House Manager and Catering ManagerBuild relationships with delivery vendorsIdeal Candidate ExperienceMust have a passion for customer serviceAlways have a positive attitudeBe dependable and reliable Ability to communicate effectivelyAbility to smile and keep calm under busy working conditionsKey AccountabilitiesMaintain product inventory to established levelsMaintain contracted coffee programRecognize products; accurately restock and rotate productsSmile, greet, & serve customers, making them feel welcomeComplete necessary HACCP to ensure safe temperature control Display merchandise in an attractive mannerMaintain all MK areas in a neat, clean, and attractive mannerLabel and display signs for all itemsOther duties as assigned by managementMust follow all safety rules and actively prevent accidentsEnsure that all MKs are restocked with adequate product throughout the dayPhysical Demands & Work EnvironmentWork up to 8 hours a day on your feet, excluding breaksMust be able to lift a minimum of 25lbs.Come to work properly dressed according to the dress codeEmployees must be able to work under pressure and time deadlines during peak periodsHSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.