Cloud Operations Engineer -GitOps / DevOps
Job Summary:
We are seeking a Cloud Operations Engineer (GitOps / DevOps) to serve as a primary technical escalation point and hands-on operational responder for infrastructure, network, database, and cloud workload issues across AWS and GCP environments. The role will focus on troubleshooting GitOps deployments, cloud infrastructure, Kubernetes environments, observability, automation, and Infrastructure as Code while ensuring reliable service operations and rapid resolution of production issues.
Key Responsibilities:
Act as the primary technical escalation point and hands-on operational responder for infrastructure, network, database, and cloud workload issues across AWS and GCPTroubleshoot GitOps deployment failures, synchronization issues, and application rollouts using Argo CD and GitLab CI/CDPerform real-time diagnostic analysis using observability tools, cloud-native logs, and metrics to identify and resolve root causes Execute standard operational procedures and automate repetitive maintenance tasks Apply immediate hotfixes or operational patches to restore service availability
Required Qualifications:
- Strong hands-on experience with cloud environments, including AWS or GCPDeep hands-on experience with Argo CD, including application synchronization, rollbacks, and status monitoring
- Strong experience with GitLab, including GitLab CI/CD pipelines, runner management, and repository management
- Deep knowledge of Linux administration
- Strong knowledge of networking protocols and technologies, including TCP/IP, DNS, VPNs, firewalls, VPCs, route tables, and load balancers
- Hands-on experience with monitoring and observability tools such as Datadog, CloudWatch, Google Cloud Monitoring, Prometheus, Grafana, Splunk, or New Relic
- Proficiency with Python or Bash scripting
- Experience with Infrastructure as Code tools such as Terraform and Ansible
- Strong practical experience with Docker and Kubernetes
- Experience with managed container services such as Amazon EKS or Google Kubernetes Engine (GKE)
- Strong troubleshooting and root-cause analysis skills for cloud, infrastructure, deployment, and production issues
Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience
- Professional cloud certification such as AWS Certified SysOps Administrator, AWS Solutions Architect, Google Cloud Associate Cloud Engineer, or Google Cloud Professional Cloud Architect
- Kubernetes or GitOps certification such as CKA, CKAD, or GitOps Certified Associate
- Experience with incident management tools such as PagerDuty, Opsgenie, Service
- Now, or Jira Service Management