Human Resources Operations Manager

Company Overview:Our client is a leading provider of specialized infrastructure and custom-engineered equipment serving diverse industrial markets. The organization combines engineering, fabrication, construction, operations, and maintenance capabilities to support complex projects with a strong focus on safety, quality, and reliability.Job Summary:The HR Manager will oversee and support the employee lifecycle, ensuring a positive, compliant, and efficient workplace experience. This role partners closely with employees and leaders, provides guidance on HR best practices, supports performance management and employee relations, and helps strengthen engagement and retention.Tasks & Responsibilities:Provides first point of contact support to incoming calls, emails, and other forms of requests from employees to answer questions, resolve issues, and respond to inquiries related to broad HR based processes and systems.Maintains contact until request is resolved, including informing employee of status and resolution.Provides accurate, consistent, and timely responses to HR process, system and policy requests which may require research.Performs basic administration processing and approval of transactions, data input and verification of required documentation. This could include benefits elections, employee communication, disciplinary actions etc.Educates employees on company practices and tools.Refers complex cases requiring deeper interpretation and/or additional research or expertise to HR Director.Supervise assigned HR team members and collaborate with other team members as needed on departmental and company objectives.Build applicant sources by researching and contacting professional organizations, colleges, employment agencies, media, and internet sites, providing client information, opportunities, and benefits.Source candidates using a variety of search methods to build a robust candidate pipeline.Evaluate and screen candidates by reviewing resumes and job applications, and performing interviews via MS Teams, Zoom or face-to-face meetings.Consult with managers to discover staff requirements and specific job objectives.Utilize an applicant tracking system.Facilitate the offer process by extending the offer and negotiating employment terms.Use recruiting tools to assess candidates’ skills.Help the hiring team with recruiting methods and interview questions.Contact new employees and schedule the onboarding process.Maintain a complete record of interviews and new hire activity.Stay up to date with current recruiting methods and sources.Attend job fairs and careers events.Other Duties as assigned.Competencies: Excellent communication organizational and administrative skillsAbility to prioritize and complete projects within deadlines.Solid knowledge of HR policies and best practicesHands-on experience with various selection processes like telephone and/or in-person interviewsFamiliarity with HR databases, applicant tracking systems and candidate management systems.Education & Experience: Bachelor’s degree in Human Resources Management, Business Administration or equivalent professional experience is required.5-7 years of Human Resources management experience in a manufacturing environment requiredRelevant Human Resources certifications such as the PHR, SPHR, SHRM-CP, or SHRM-SCPLanguage Requirement:Bilingual in English and Spanish is required; ESL candidates are preferred.