LODGE GUEST SERVICE AGENT

JOIN A WINNING TEAM!Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.JOB SUMMARYWe are seeking a competent individual to be part of our Lodge team. Responsible for assisting guests with check in and check out, handles guest concerns and provides continuous customer service.RESPONSIBILITIESAdminister guest check-in and check-out making sure all procedures are followedReview all arrivalsPre-register and produce key packsMonitor guest count and room inventoryQUALIFICATIONSMust be at least 18 years of age with a high school diploma, a GED or equivalent experience. Prior front desk or reservations experience is preferred. Prior customer service experience is required.We look forward to having you join our team and being a part of our mission.Afternoon shift 4:00 pm - 12:00 am.