IT Operations Team Manager - Network Engineering

Job Description About BAE SystemsRecognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.About This JobAir and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for an IT Operations Team Manager for the Network Engineering team. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:Supervising multiple staff, including recruiting/hiring, training/personnel development, coaching and counseling employees, technical reviews, and business continuityProvide technical oversight and recommended paths forward for implementation of technical solutionsEnsure high uptime of information systems, taking into account high availability, capacity planning, and disaster recoveryIdentify technology opportunities and develop system strategies and roadmapsEnsure best practices are followedIdentify and implement system and process improvementsTrack service metrics, review problems, incidents, and delays and seek improvement opportunitiesAnalyze and document processes and proceduresDevelop, and assist in the development of external and internal reporting and briefingAbility to present complex technical issues and solutions to an unskilled audiencePerform other duties as assignedWhat's In It For YouCompetitive wagesMedicalDental401kPaid time offWork/life balanceCareer developmentTuition reimbursementMentorship opportunitiesRewards & recognitionWork LocationHill Air Force Base, UtahTravelThe applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date.#ASFS #SITCS Required Education, Experience, & Skills Required Education and Experience:High School diploma and 11+ years related IT experience, orBA/BS degree with 7+ years of related IT experience, orMS degree with 5+ years of related IT experienceThe successful applicant will display the following characteristics:Demonstrates servant leadership – actively removes obstacles, mentors team members, and celebrates their achievements while fostering a culture of ownershipLeads by empowering others – sets clear expectations, delegates authority, and holds the team accountable for results rather than performing the work personallyProven experience with direct and indirect leadership – builds high‐performing, self‐managed teams and influences across functional boundariesExceptional communication (oral & written) – translates complex network concepts into plain language for customers, senior leadership, vendors, and technical staffCustomer‐centric mindset – delivers outstanding service while advocating for the team's resources and prioritiesStrategic technical acumen – quickly grasps emerging networking technologies and guides the team in their adoption, without needing to be the hands‐on expertCoaches troubleshooting and problem‐solving – provides guidance and mentorship, enabling engineers and administrators to resolve issues independentlyCommitted to measurable results – drives team‐level KPIs and celebrates collective successPreferred background in Network Engineering and Sustainment – deep domain knowledge is advantageous but not a prerequisite if strong leadership qualities are presentCertification RequirementThe applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date. Preferred Education, Experience, & Skills Preferred Skills and Education:Prior management experience leading 7-14 IT professionals and demonstrated talent management/developmentExperience with matrixed organizationsExperience with technical project managementPrevious success in developing standards, process improvement, and managing processesWorking technical knowledge of network, storage, server, and database technologiesAbility to review, analyze, document, and explain technical systems and dataPay InformationFull-Time Salary Range: $107359 - $182510Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.