Sales Operations Director

Blue Yonder Job TitleSales Operations DirectorLocation:US-Remote with the ability to travel up to 25%OverviewBlue Yonder is seeking a high-impact Director, Sales Operations Business Partner to support and operationalize our Global Sales Operations partnership across Professional Services Sales and Renewal Partners. Reporting to the Corporate Vice President, Global Sales Operations, this U.S.-based leader will play a critical role in enabling Services Sales Leaders through consistent operations, structured insights, and scalable processes that support revenue execution.This role focuses on driving operational consistency, strengthening business rhythms, and supporting data-driven decision-making across key revenue motions. You will partner closely with Sales, Finance, Delivery, and the Sales Strategy & Transformation team to improve process efficiency, forecasting discipline, and overall sales performance.The ideal candidate is a strong operator and collaborative business partner with experience supporting sales organizations in complex environments and translating data into actionable insights.Scope & ImpactThis role will support the Customer Experience (CX) Operations Business Partner function across Professional Services and Renewals. Key areas of focus include:Supporting operational consistency across teams, processes, and reportingContributing to forecasting accuracy, planning processes, and sales execution disciplinePartnering with cross-functional stakeholders to align on priorities and improve ways of workingDelivering insights and analytics that enable informed decision-makingWhat You’ll DoLead and Support the Business Partner FunctionManage and develop a team of Sales Operations Business Partners aligned to Services and RenewalsHelp implement a consistent operating model that drives clarity and efficiency across supported teamsSupport definition of priorities, deliverables, and service expectations for the BP teamBusiness Partnership & InsightsPartner with Sales leaders to provide data-driven insights that support revenue and operational performanceSupport forecasting, pipeline review, and business review processes (e.g., QBRs, monthly reviews)Deliver reporting and analysis that helps teams identify risks and opportunitiesOperational Execution Across the Revenue LifecycleSupport forecasting, pipeline tracking, segmentation, and basic coverage planning processesPartner cross-functionally with Finance, Delivery, Marketing, and Product to improve coordination across the revenue lifecycleEnsure consistent reporting, data hygiene, and KPI trackingContinuous ImprovementSupport initiatives led by Sales Strategy & Transformation to enhance processes, tools, and systemsIdentify opportunities to simplify workflows and improve operational efficiencyContribute to building a culture of operational discipline and continuous improvementWhat We’re Looking For8–10 years of experience in Sales Operations, Revenue Operations, or Business Operations within enterprise SaaS/software3–5 years of experience leading teams or projects in a cross-functional environmentStrong understanding of forecasting, pipeline management, and sales reportingExperience working in matrixed, global organizationsAbility to partner effectively with Sales, Finance, Delivery, Marketing, and Product teamsStrong analytical and problem-solving skills with the ability to translate data into insightsSolid program management and execution skillsEffective communication and stakeholder management capabilitiesProficiency in Salesforce and reporting/analytics toolsDetail-oriented with the ability to balance execution and broader business objectivesThe base salary range for this role is $152,311.00 to $197,689.00 USDThe salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.BenefitsAt Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:Comprehensive Medical, Dental and Vision 401K with Matching Flexible Time Off Corporate Fitness Program A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much moreAt Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.