Technical Support Engineer - Billing Platform (Hybrid)

Orb Staging is seeking a Technical Support Engineer to oversee issues across all support tiers and play a key role in shaping Orb's customer experience. You'll handle inquiries via Slack and email, feed back to Product, and be a primary interface for production issues with Engineering. You will collaborate with Customer Success, Product, and Operations to drive effective support workflows and tooling. J-18808-Ljbffr