Monitoring Tools Engineer #11557

CCNA Certification is a mustOnsite 3-4 days a week, flexible once started The schedule is primarily three days onsite. Flexibility for up to five days onsite and adjusted working hours may be required to support deployment schedules.ResponsibilitiesProvide Day 2 support across more than 20 monitoring platforms, including Cisco Catalyst Center and other network monitoring tools, while learning established operational procedures and processes.Stand up and configure servers and laboratory environments, including ISO deployment, network configuration, operating system installation, and software deployment.Perform physical infrastructure activities including server installation, cabling, wiring, and IP address configuration.Support system administration functions such as user provisioning and device onboarding within monitoring and management platforms.Partner with senior engineers to follow documented procedures and progressively assume greater ownership of operational activities, ticket handling, and issue resolution.Create and maintain detailed technical documentation using OneNote, Outlook, Google Docs, and Google Workspace tools.Develop work plans and deployment documentation to support communication and coordination with manufacturing plants and remote sites.Complete deployment request forms and support implementation planning activities.Assist with troubleshooting, operational support requests, and ongoing platform maintenance as responsibilities expand over time.Work independently while conducting technical research and documenting findings and solutions. QualificationsRequired QualificationsCCNA certificationWorking knowledge of networking fundamentals including cabling, switching, routing, NetFlow, Quality of Service, IPv6, DNS, IP addressing, and routing configuration.Hands on experience with Cisco Catalyst Center and network or systems monitoring platforms.Experience supporting Linux and Windows operating systems.Strong documentation skills with the ability to create clear technical procedures and knowledge transfer materials.Ability to work independently and perform self-directed technical research.Strong organizational skills and the ability to manage changing priorities and aggressive timelines.Comfortable performing physical infrastructure tasks in addition to software and systems configuration activities.Preferred Candidate ProfileOperations focused engineer with a strong desire to learn and grow within a complex monitoring environment.Detail oriented professional who values accurate documentation and process adherence.Comfortable working in a fast-paced environment where procedures and responsibilities evolve over time.Demonstrated ability to learn through hands on experience and mentorship from senior team members. Tools and TechnologiesCisco Catalyst CenterNetwork Monitoring ToolsLinuxWindows ServerDNSIPv4 and IPv6NetFlowQuality of ServiceRouting and Switching TechnologiesOneNoteOutlookGoogle DocsGoogle WorkspaceNetwork & Server supportOS AdministrationMonitoringInfrastructure Platform ToolsMonitoring Tools experience such as Catalyst a plus but not required. Strong CCNA needed for this role with strong documentation experience.CCO Select is committed to hiring and retaining a diverse workforce. Our policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Veterans of our United States Uniformed Services are specifically encouraged to apply for ECCO Select opportunities.Equal Employment Opportunity is The LawThis Organization Participates in E-Verify