Store Manager

Who We AreFor too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&D to the supply chain in-house to get every detail just right.How We WorkOur culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you.What We Are Looking ForWe are seeking an innovative and engaging Store Leader to help us manage our boutique in Walnut Creek. This leader will build and mentor dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody ThirdLove’s values while ensuring operational excellence and a welcoming store environment.What You Will Own And How You Will Make A Difference Influence and inspire a team to create memorable in store experiences and foster a positive environmentIdeate, create, and execute action plans to drive sales and client engagementRecruit top talent for all positions in store including Sales Associates and Sales SupervisorsEnsure store standards including fitting and servicing clients, visual merchandising and operational tasks (inventory counts, tagging, receiving, and processing shipment)Curate and execute fruitful in-store activities and events on a regular basis to drive store traffic and engagementSupport with new store openings in the Bay Area as neededEmbrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Slack, and Google Office is a plusAbility to operate independently and work effectively under pressure, support completion of store opening/closing proceduresBuild out team schedule while managing payroll effectivelyKeep an agile work schedule to support business needs; including days, nights, weekends, holidays. Must work at least 40hrs/weekWho You AreTeam Leadership: Recruit, train, and mentor store staff, including Sales Associates and Supervisors, to create a positive and productive team culture.Sales and Client Engagement: Develop and execute action plans to drive sales, increase client engagement, and meet key performance indicators (KPIs) such as conversion, AOV, and UPT.Operational Management: Oversee store operations, including cleanliness, visual merchandising, inventory management, and shipping/receiving tasks. Ensure completion of opening/closing procedures.Store Activations: Curate and execute in-store activations, and support new store openings as needed.Technology Utilization: Leverage technology and systems (e.g., Shopify, Endear, Slack, Google Office) to improve operational efficiency.Scheduling and Payroll: Manage team schedules and payroll while ensuring business needs are met, working flexible hours, including nights, weekends, and holidays.Customer Experience: Maintain a strong floor presence, ensuring exceptional customer service and product knowledge to support clienteling and brand advocacy.Performance Management: Set and track team goals, ensuring tasks are completed on time and to a high standard.You Have2+ years of direct management experience3+ years of customer service and/or retail experience; background in similar category preferredMust be at least 18 years of ageMust be able to maintain an active store presence, including standing and walking for extended periods of timeComfort with using a ladder and lifting a maximum of 50lbsThirdLove Offers YouCompetitive salaryMedical/Dental/Vision insurancePaid Time offDiscounted and free productsDiversityThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.Compensation$71,000-72,500 Annual Salary