System Test Engineer

$36.00-45.00/hour 1st Shift Contract Scope of the Position Our industrial automation customers rely on our wide array of programmable logic controllers, expansion modules, and automation software to help solve their automation challenges. System Test performs system-wide testing as well as product-oriented testing to validate that these products under development interoperate successfully with other products in the automation ecosystem. System Test team members identify and exercise customer use cases and workflows to help evaluate product quality, and the team communicates findings to the Development teams. System Test also offers testing and test consulting services to Development team colleagues and assists them with investigating and reproducing customer problems. Position Overview Primary responsibilities include system-wide testing, product-oriented testing, expanding knowledge and capabilities in areas pertinent to System Test activities, and collaborating with Development teams for release quality and timely response to customer problems. Contributes to the resolution of customer problems by investigating reported issues and working with Development teams to resolve those issues, helping to maintain the reputation of our company and our products. This position reports to the team manager of the Johnson City System Test team, which operates within the global Factory Automation (FA) Domain, Systems, and Platforms (DSP) structure and collaborates with other System Test teams in Germany and China. Key Responsibilities Work together with fellow System Test team members to define and execute system-wide and product-oriented test cases based on customer scenarios and workflows. Investigate customer problem reports with the goal of reproducing issues and working with Development teams on problem resolution. Record test results in test management system. Document test procedures. Report status to System Test team manager. Interface with the System Test team manager to know the current backlog and plans for upcoming projects. Support Development teams with test assistance/consultation as requested. Develop productive relationships and maintain connections with customer-facing colleagues. Comply with the established processes within FA and local R&D. Propose and implement continuous improvements to process, test coverage, and test assets. Automate tests where possible to improve test efficiency. Requirements BS or MS degree in engineering, software development, or another relevant technical field. 2+ years of experience in relevant technical fields (e.g., application engineering, hardware or software development, or testing). Knowledgeable in industrial automation products and applications. Self-motivated and results-oriented with proven problem-solving skills. Strong interpersonal and teamwork skills. Able to interface with customer-facing colleagues to understand user workflows and applications. Ability to interact productively with colleagues at all levels. Excellent collaboration skills in a global development environment. Clear written and verbal communications. Limited domestic and international travel (