Part Time Sales Lead -The Gardens of Palm Beaches

Job DetailsDescriptionThe Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts. During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First® behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.ResponsibilitiesFloor Leader on Duty Role:Be a role model to others in providing exceptional Guest service to ensure a memorable experienceGuide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goalsModel Experience First behaviorsProvide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressingBear Builder RoleProvide exceptional Guest service by Actively engage with Guests, using the Experience First Make BehaviorsCreate a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experienceUphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all GuestsDisplay strong team commitment, being dependable, engaged, and helpfulRequired QualificationsHigh school diploma or GED equivalentAvailability to work 15-25 hours per weekPreferred QualificationsBuild-A-Bear store associate experienceAssociate’s (or higher) degree in business, management, or a related fieldBehavioral Traits For SuccessThrives in an Experience First environmentConnects with and inspires others to achieve resultsEnjoys meeting and interacting with new peoplePossesses a “How can I help” attitudeStrong desire to develop, train, and support others’ successExercises good judgment in ambiguous situationsDisplays strong initiative and self-directionThrives in a dynamic and changing environmentAble to remain calm when faced with challenging circumstancesWorking EnvironmentAbility to work a flexible retail schedule, including days, evenings, weekends and holidaysAbility to sit, stand, and move around for duration of shiftWork environments include indoor/outdoor malls, strip centers, and other retail locationsLift > 25 poundsYour Performance Will Be Measured OnYour performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards which include but are not limited to the following:Decision-making, judgment, and executionAbility to create an Experience First culture for Guests and associatesAchievement of assigned goalsConsistent execution of operational standardsStakeholder feedbackThis description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate.